Other
services
Interested in our other services? Check them out!
Editing & Proofreading
Business editing corrects typos and errors in grammar, punctuation, and mechanics in your work and makes your documents more readable and effective at achieving your business objectives.
Business editing improves texts by:
- Proofreading for spelling, grammar, and punctuation
- Editing for clarity and meaning
- Correction of terminology and jargon
Interpreting
We are happy to provide qualified and professional interpreters for all manner of needs including:
Business interpreting - we offer interpreting for a wide range of business uses: negotiations, meetings, conferences, video conferencing, entertaining, telephone, and more.
Monitoring
We provide multi-lingual service for help-desk monitoring at call-centres. We offer Czech/Slovak, Greek, Polish, and Portuguese monitoring at present.
The task involves listening to calls made by customers, assessing the quality of the service given by the agent to a particular customer. Further steps include creating a scorecard and record mapping the performance of each agent. Checking customer satisfaction, professionalism, and maximum efficiency and expediency are just some of the goals set for us.